Terms of service

Terms of Service

Welcome to Velmora Enterprises. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

General Conditions

Velmora Enterprises reserves the right to refuse service to anyone for any reason at any time.

We reserve the right to update, change, or replace any part of these Terms of Service without prior notice. It is your responsibility to check this page periodically for changes.

Products & Services

We make every effort to display product details, descriptions, and images as accurately as possible. However, slight variations in color, design, or appearance may occur due to screen settings or lighting conditions.

We reserve the right to modify or discontinue any product without notice at any time.

Pricing & Payments

All prices listed on our website are final and subject to change without prior notice.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Payments must be completed through the available payment methods provided on our website.

Shipping & Delivery

We aim to process and deliver orders within the estimated delivery time. However, delays may occur due to logistics, courier issues, or unforeseen circumstances beyond our control.

Velmora Enterprises is not responsible for delays caused by incorrect shipping details provided by the customer.

Return & Replacement

We only accept return or replacement requests for:

✅ Damaged products
✅ Wrong products received
✅ Products not delivered

We do not accept return or replacement requests for:

❌ Change of mind
❌ Color change requests
❌ Minor appearance differences due to lighting or display settings

Customers must contact us within 48 hours of delivery with proof such as photos or videos.

User Responsibilities

Customers agree not to misuse the website, provide false information, or engage in any activity that may harm the website, business, or other customers.